Privacy Policy

The Mother of The Universe Medical Group Privacy Policy Effective Date: 1/5/2024

1. Introduction

Welcome to Mother of The Universe Medical Group (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

  • Name
  • Contact details (email address, phone number, mailing address)
  • Date of birth
  • Medical history and health information
  • Payment information (credit card details, billing address)

2.2 Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited on our website
  • Time and date of visit
  • Referring site details

3. How We Use Your Information

The information collected will be used for a variety of purposes, including:

  • Provide medical care and support
  • To process transactions and send related information
  • Respond to inquiries and provide customer service
  • Personalize your experience on our website
  • Improve our website and services
  • To comply with a legal obligation

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small profiles that are stored on your device. You can set your browser to refuse cookies or to alert you when a cookie is being sent. However, some parts of our website may not function properly without cookies.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Healthcare providers and medical professionals within our group
  • Third-party service providers who provide services on our behalf (e.g. payment processors, IT support)
  • Legal authorities, if required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information
  • Request correction of any inaccurate or incomplete information
  • Request erasure of your personal information, subject to a legal obligation
  • Object to or restrict the processing of your personal information
  • Where processing is based on consent, withdraw your consent at any time

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

The Mother of The Universe Medical Group: 31st Floor, Convention and Exhibition Plaza, 1 Harbour Road, Wan Chai, Hong Kong

Email: inquiry@motherofuniverse.com

Phone: (+852) 3468 0854